Frequently asked questions

Last updated 15 June 2026
What is SugarCoachAI?

A Telegram coach that tells you how much sugar is in any meal or drink before you order — with a 🟢🟡🔴 verdict and a lower-sugar swap. It also tracks your day and week.

Do I need to download an app?

No — it works inside Telegram, which you may already have. If not, Telegram is a free 2-minute download, then you just tap Start on our bot.

How do I use it?

Send a photo, a voice note, or just type what you're about to eat or drink. You'll get an instant verdict and a better swap.

How much does it cost?

Start with a free trial, then £8.99/month or £49/year (save £58). Less than two Starbucks a month. Cancel any time.

What sugar does it count?

Total sugar, including the natural sugar in fruit and milk, against your daily target (30g by default).

How accurate are the numbers?

For branded items (Starbucks, Costa, supermarket products) we use verified data. For homemade or unusual items, it's a best-effort estimate — close, but not lab-precise.

Is this medical advice?

No. It's lifestyle coaching to help you cut sugar. It's not a substitute for medical or dietary advice — if you have a condition like diabetes, follow your healthcare team.

Can I cancel and delete my data?

Yes. Cancel any time via Stripe. To delete all your data, send /deletemydata in the bot.

Does it track my weight?

Only if you want — it's optional (/weight), kept private, and never shown unless you ask for it. The goal is lower sugar, not the scale.